Our Terms and Conditions

Accepting Our Terms

These Terms and Conditions govern every use of our platform at megadice-casino.co.uk. By registering an account, logging in or placing a single wager, you confirm that you have read, understood and accepted these terms in full. The agreement takes effect from the moment you complete registration and remains in force for as long as your account stays open.

We operate under licence number 8048/JAZ2019-042 issued by the Curaçao licensing authority, and these terms form a binding contract between you and us. If you do not agree with any part of them, you must not open an account or use our services. Your continued play after we publish an update counts as acceptance of the revised version.

1. Registration or any real-money wager constitutes acceptance of these terms.
2. A printed or saved copy of these terms is valid evidence of the agreement.
3. Where a specific game or promotion carries its own rules, those rules sit alongside and do not replace these terms.

Who May Register With Us

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher, to open an account. We may request identification at any point, and we reserve the right to suspend an account until age and identity are confirmed. One person may hold one account only; duplicate accounts held by the same individual are subject to closure and forfeiture of balances derived from them.

Residents of the United States, France, the Netherlands, Spain, Belgium, Germany, Italy, Portugal, Greece and Hungary may not use our platform. It is your responsibility to check whether online gambling is lawful in your place of residence before registering. Before your first withdrawal we complete Know Your Customer verification, which requires photo ID, proof of address and verification of your payment method.

1. Minimum age 18, or higher where local law requires it.
2. One account per person, per household and per payment method.
3. All registration details must be accurate, current and complete.
4. KYC documents are required before the first withdrawal is processed.

Deposits and Withdrawals

You can fund your account with Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, MiFinity, Jeton, or with Bitcoin, Ethereum, Tether, Litecoin or Dogecoin. Withdrawals are processed to Visa Debit, Mastercard Debit, Trustly, Neteller, Skrill, bank transfer, Bitcoin, Ethereum or Tether. We apply no fees to deposits or withdrawals on our side.

The minimum deposit and minimum withdrawal are 20 GBP. Daily withdrawals are capped at 9,000 GBP and monthly withdrawals at 45,000 GBP. Most withdrawal requests are completed within 24 hours, and crypto withdrawals are usually processed within one hour. We cannot release a first withdrawal until KYC verification is complete.

If an account shows no login activity or transactions for twelve consecutive months, we treat it as dormant. We will attempt to notify you at the registered email address, and after a further grace period a dormant account administration fee may apply to the remaining balance.

1. Funds must come from a payment method registered in your own name.
2. Withdrawals are returned, where possible, via the method used to deposit.
3. We may request supporting documents for any transaction at our discretion.

Bonus and Promotion Rules

Bonuses, free spins, cashback, reload offers and tournament prizes each carry their own published rules, and those rules govern the specific offer. The general principles below apply across all promotions unless a specific offer states otherwise. Activating a bonus means you accept both the offer terms and these general rules.

Wagering requirements must be completed before bonus funds and any winnings from them become withdrawable. Each promotion has a stated wagering multiplier, an expiration period and its own list of eligible or excluded games. Playing an excluded game while a bonus is active can void the bonus and any winnings attached to it.

We treat the following as bonus misuse: claiming an offer with funds later reversed, using bonus funds purely to wager through requirements on low-margin outcomes, and opening multiple accounts to claim a single-use promotion more than once. Where we detect misuse, we may cancel the bonus, remove associated winnings and close the accounts involved.

1. Bonuses expire after the stated validity period; unused bonus funds and winnings are then removed.
2. Maximum bet limits during bonus play apply as stated in each offer's terms.
3. Real money is wagered before bonus funds unless an offer says otherwise.
4. Only one bonus may be active at a time unless the offer explicitly permits stacking.
5. Promotional offers are personal and non-transferable.

Prohibited Conduct on Our Platform

We expect fair play from every user. Fraud, collusion, exploitation of software errors, chargebacks and deposit reversals are all prohibited, and we may withhold balances, void bets and report suspected criminal conduct to the relevant authorities. If a game malfunctions, all affected bets are void and stakes are returned.

You may not use our platform through a VPN, proxy or any technical means designed to disguise your true location where that location is restricted. Automated play, bots, scripted wagering, data scraping and any interference with our software or infrastructure are strictly forbidden. Any attempt to breach these rules may result in permanent account closure and forfeiture of balances.

1. No fraud, chargebacks or payment reversals.
2. No multiple accounts designed to circumvent limits or claim repeat bonuses.
3. No bots, scripts, automated tools or collusion with other players.
4. No VPN or location-spoofing to access the platform from a restricted country.
5. No exploitation of software bugs or mispriced odds; report such faults to support.

Responsible Play and Self-Exclusion

Gambling should stay a form of entertainment, never a way to make money or escape problems. Our responsible gaming tools let you set daily, weekly and monthly deposit limits, loss limits and wagering limits, and you can switch on session reminders at any time from your account settings. Limits take effect immediately when tightening and after a cooling-off period when loosened.

You may self-exclude from our platform for six months, one year or permanently. During a self-exclusion we close your account, block marketing to you and return any withdrawable balance. UK players can also register with GAMSTOP for multi-operator exclusion. If we notice patterns suggesting gambling-related harm, such as chasing losses or sharp escalations in deposit frequency, we will contact you, apply proportionate safeguards and signpost support from GamCare and BeGambleAware.

1. Deposit, loss and wager limits are available on request, 24/7.
2. Self-exclusion requests are processed without delay once received.
3. We will not reopen a self-excluded account before the exclusion period ends.
4. Support organisations include GamCare and BeGambleAware.

Closing Your Account and Raising Disputes

You may close your account at any time by contacting our support team through live chat or by emailing [email protected]. We will confirm closure and return any withdrawable balance to a verified payment method in your name. We may also close an account ourselves where these terms are breached, where verification fails or where we are legally required to do so.

If you have a complaint, contact our support team first and we will aim to resolve the matter promptly. Our support team is available 24 hours a day, every day. If a complaint cannot be resolved at first contact, it will be escalated and you will receive a written response. Where an escalated dispute remains unresolved, it may be referred under the dispute procedure of our licensing authority in Curaçao, and these terms are governed by the laws applicable to that licence.

1. Contact support via live chat or [email protected], available 24/7.
2. Unresolved disputes may be escalated to the Curaçao licensing authority.
3. Statutory consumer rights in your country of residence are unaffected.

Changes to These Terms

We may update these Terms and Conditions at any time to reflect changes in law, licensing requirements or our services. The revised version carries a new effective date at the top of the document, and we publish it on this page. Where a change materially affects your rights or obligations, we will notify registered users by email or through an in-platform message before it takes effect.

Your continued use of our platform after the effective date of an update means you accept the revised terms. If you disagree with a change, you may close your account before that date without penalty. We recommend reviewing this page regularly, since the version in force is the one published here.

1. All changes are published on this page with a new effective date.
2. Material changes trigger email or in-platform notification.
3. Continued play after the effective date constitutes acceptance.

Frequently Asked Questions

How old do I have to be to play at Megadice Casino?

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher. We verify age during KYC checks, which are completed before your first withdrawal.

When do I need to complete KYC verification?

Before your first withdrawal. We ask for photo ID, proof of address and verification of your payment method. Requests are normally processed within 24 hours of receiving clear documents.

Can I hold more than one account?

No. One person may hold one account only. Duplicate accounts are subject to closure, and balances linked to bonus misuse through multiple accounts may be forfeited.

How can I set deposit limits or self-exclude?

You can set deposit, loss and wagering limits and enable session reminders in your account settings at any time. For self-exclusion of six months, one year or permanently, contact our 24/7 support team via live chat or [email protected].

How will I know if the terms change?

Every change is published on this page with a new effective date. If a change materially affects your rights, we will notify you by email or in-platform message before it takes effect.