How to Sign In
Signing in to your Megadice Casino account takes under a minute on any device. This page walks you through the steps on desktop and mobile, explains the credentials we accept and gives you fixes for the sign-in problems we see most often.
How to Sign In
Signing in on desktop
The sign-in form sits in the top right corner of every page on megadice-casino.co.uk. Click the Log In button, enter the email address and password you registered with, then confirm. If the details are correct, the site loads your account dashboard with your balance, active bonuses and VIP status in place.
- Open megadice-casino.co.uk in your browser.
- Click the Log In button in the top right corner.
- Enter your registered email address or username.
- Type your password.
- Click Log In again to reach your account dashboard.
Signing in on mobile
We run a mobile-optimised HTML5 site for iOS and Android, with no app download required. The steps match desktop, except the Log In button sits in the menu at the top of the screen. Open the site in Safari, Chrome or your usual browser, tap the button, enter your credentials and you are in. Your session stays active in that browser, so you will not need to sign in again on every visit.
Sign In Credentials We Accept
You sign in with the email address or username you chose at registration, plus your password. There is no phone-number login at this stage, so keep your email address active and reachable, because we send password resets and account notices to it. If you registered with a crypto wallet, that wallet is linked to your account for payments, but your email or username plus password remains the way in.
For extra protection, enable two-factor authentication in your account settings. Once switched on, each sign-in from a new device asks for a one-time code from your authenticator app after your password. It adds a few seconds to the process and stops anyone without your phone from reaching your balance, even if they learn your password.
- Email address or username, plus password.
- Two-factor authentication code when 2FA is enabled.
- No phone-number sign-in and no social login at present.
Reset Your Password
Open the sign-in form and click the Forgot Password link under the password field. Enter the email address on your account and we will send you a reset link. Click the link, choose a new password that you have not used on this account before, and sign in with the new details. The reset link stays valid for 24 hours; after that, request a fresh one.
Check your spam or junk folder if the email does not arrive within a few minutes, and make sure you entered the exact address you registered with. If the reset email never appears, contact our support team and we will verify your identity and help you back in. Never share the reset link or your new password with anyone, including people claiming to work for us.
Fix Common Sign In Problems
Most failed sign-ins come down to one of four causes. Work through the table below before contacting support, because the fix is often a single step on your side. If none of the solutions works, our team can check your account status directly.
| Problem | Cause | Fix |
|---|---|---|
| Wrong password error | Typo, Caps Lock on, or old password | Use Forgot Password to set a new one; wait 24 hours if the link expired |
| Account locked | Several failed attempts in a row | Wait for the temporary lock to lift, usually under an hour, then sign in carefully or reset your password |
| Verification pending | KYC documents still under review | Upload valid ID, proof of address and payment verification in your account; reviews complete quickly, and we contact you if anything is unclear |
| Access denied by location | Signing in from a restricted country | Our site is not available in the United States, France, the Netherlands, Spain, Belgium, Germany, Italy, Portugal, Greece or Hungary; sign in from a permitted country |
| Page not loading | Browser cache or connection issue | Clear cookies and cache, or try another browser or device |
How We Protect Your Account
Security on our side
Every connection to megadice-casino.co.uk runs over SSL encryption, so your credentials and payment details travel in encrypted form and cannot be read in transit. Your session closes automatically after a period of inactivity, which means an unattended device does not leave your account open indefinitely. We operate under Curaçao licence 8048/JAZ2019-042, held by MegaDice N.V., and we verify identity before any first withdrawal, so a stolen password alone is not enough to move funds out of your account.
What you can do
Your habits matter as much as our systems. Use a unique password for your casino account, one you do not reuse on other sites, and switch on 2FA the moment you create the account. Sign out when you finish playing on a shared or public device, and check your transaction history now and then so you spot anything unexpected early.
- Use a long, unique password just for this account.
- Enable two-factor authentication in settings.
- Sign out on shared and public devices.
- Never share your password or reset links.
- Review your transaction history regularly.
Get Help With Your Access
If you cannot get back into your account after trying the fixes above, our support team is on hand 24 hours a day, 7 days a week. Use live chat from any page for the fastest response, or email [email protected] with your registered address and a short description of the problem. We can confirm your account status, reissue a reset email and guide you through verification if that is what is blocking your sign-in.
When you contact us, have your registered email address ready and be prepared to verify your identity. We will never ask for your full password over chat or email, so treat any such request as fraudulent. Once we confirm you are the account holder, restoring access is usually a matter of minutes.
Frequently Asked Questions
Why does Megadice Casino keep rejecting my password?
In most cases it is a typo, Caps Lock or an old saved password in your browser. Try typing the password manually, and if it still fails, use Forgot Password to set a new one. The reset link we email you stays valid for 24 hours.
Can I sign in with my phone number?
No. Sign-in works with your registered email address or username plus your password. Keep your email account secure, because it is also where password resets are sent.
How long is the password reset link valid?
The link works for 24 hours. If it expires before you use it, request a new one from the Forgot Password page.
My account is locked after failed attempts. What now?
The temporary lock lifts by itself, usually within the hour. Wait it out, then sign in carefully or reset your password before trying again so you do not extend the lock.
Can I stay signed in on my mobile?
Yes. Your session stays active in the browser you signed in with, so repeat visits load your account without a new sign-in. On shared devices, sign out manually when you finish playing.